Find answers to common questions about parsing accuracy, security, and formats.
Yes, absolutely. We operate under a strict **Zero-Retention Policy** in compliance with South Africa's **POPI Act** and the EU **GDPR**. All bank statement PDFs are processed temporarily in secure memory and deleted automatically immediately after download. We never store or review your transactional data.
We support all major South African banks, including:
We also support major international banks. Our AI parser is layout-agnostic, meaning it automatically detects the columns (Date, Description, Debit, Credit, Balance) regardless of the bank's format.
Our verification engine checks if the sum of all extracted debits and credits, combined with the starting balance, matches the ending balance printed on the statement. A **100% score** guarantees that the transactions were parsed with absolute mathematical precision. If there's an error, we point out the exact discrepancy.
Yes. If your PDF statement is scanned or is an image file (where you cannot select text), TallyWizards automatically routes it through our smart **Optical Character Recognition (OCR)** engine to accurately extract and align the layout.
No. Any credit packs you purchase (like the $9.99 pack for 20 statements) remain in your account indefinitely and will never expire. Use them whenever you need them.